Shipping Policy

Last updated: 6 October 2026

1. Made to order

Every item is printed on demand when you order it, by one of our two fulfilment partners: Gelato (posters, prints, mugs, calendars, cards and most clothing) and Printify (homeware such as candles, coasters, tea towels, blankets, puzzles and desk mats). Your order is sent to the partner and production facility closest to you wherever possible.

• Production time: usually 2–5 business days (up to 7 for some homeware).
• Orders go into production automatically and cannot be changed once printing has started.

2. Delivery times

Typical delivery times after production:

• UK and Europe: 3–10 business days
• United States and Canada: 3–10 business days
• Australia and New Zealand: 5–15 business days
• Rest of the world: 7–20 business days

Some homeware items are made only in the United States, so delivery to the UK, Europe and the rest of the world can take up to 20 business days. Delays can happen during peak seasons, at customs, or because of local postal conditions.

3. Shipping costs

Shipping costs are calculated at checkout based on your destination and the products in your basket, and are shown before you pay. Products marked Free Shipping on their product page ship free of charge to all destinations we deliver to.

4. Customs duties and taxes

Prices include VAT where applicable. For deliveries outside the country where an item is produced, import duties or customs fees may be charged by the destination country. These are not included in our prices and are payable by the customer where they apply.

5. Tracking

When your order ships you will receive a confirmation email with a tracking number where available. Tracking can take up to 48 hours to update after dispatch.

6. Orders with several items

Items in the same order may be produced by different partners or facilities, so they can arrive in separate parcels with separate tracking numbers. You will not be charged extra for this.

7. Incorrect or incomplete addresses

Please check your address carefully. If an address is incorrect or incomplete, the parcel may be delayed or returned. We cannot replace or refund orders delivered to an incorrect address supplied by the customer, but we will always try to help.

8. Lost, late or damaged parcels

If your order has not arrived 30 days after the estimated delivery date, or arrives damaged, contact us at contact@theworldinmaps.co with your order number. We will work with our fulfilment partner to investigate and send a replacement or refund if the parcel is confirmed lost or damaged. See our Refund Policy for returns.

9. Contact

For any shipping questions, email contact@theworldinmaps.co.